Platinum Partners
Gold Partner
Konnect Insights is an omni-channel customer experience management platform that helps brands leverage the 4 Pillars of Omni-channel CXM by enabling them to listen to the conversations from all channels, learn from these conversations, and engage with their customers in meaningful ways and make them happier. It is an all-in-one suite offering social listening + online reputation management (ORM) + social CRM + social analytics + social publishing + BI tools and dashboards + surveys + crisis management. It is a comprehensive platform that unifies marketing, analytics, and customer experience and is trusted by leading brands from various industries.
The 4 Pillars of Omni-channel Customer Experience Management state that for brands to be truly customer-centric, they need to listen to customer feedback on social media, the web, emails, offline touchpoints, call centres, and chatbots (the first 2 pillars), evaluate and understand that data using analytics and CRM (the 3rd pillar), and act on that data by using social media publishing and marketing automation (the 4th pillar).
To know more, visit: https://konnectinsights.com
Writer Information is India's largest and most comprehensive Information Management Company and one of the fastest growing in Asia. We enable profitable and sustainable businesses through our processes transformation and cost optimization services.
Our capabilities span the entire lifecycle of your data with services that include
We serve the growing and evolving Information Management needs of over 3000 customers across India, Middle East and Africa
To know more, visit: https://www.writerinformation.com
ShakePe is India’s leading gifting and rewards solutions partner for large enterprises. Our wide range of digital gifting & rewarding solutions suite help businesses deploy and manage gifting/ incentive programs for both their internal and external stakeholders like employees, channel partners or final consumers.
Our clients are spread across industries like Pharmaceuticals, Retail, Telecom, Agritech, FMCG etc. We have managed to enhance and optimize customer loyalty and brand image for these clients with digital products that involve different interactive martech and fintech solutions.
As a philosophy, ShakePe believes in delivering tech driven simple but effective solutions that solve genuine problems for clients.
To know more, visit: https://www.shakepe.com
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